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Mr. Harshal Borgaon
Assistant Professor

Affiliation : Global Business School, Karnataka University

Email: harshal@globalbschool.in

Cell : +91-99002-37032


Education B.Sc., MBA, NET, (Ph.D.)
   
Course Performance Appraisal & Counseling, Leadership Styles, Career Planning & Development.
   
Area of Specialization Human Resources.
   
Academic Experience

7 Years in Academics and 5 years in Industry.

   
Papers presented at the foll. National Seminars / Conferences :
  • Presented Paper on “Focus on Online Learning” at National Conference on “The Status of Higher Education in India”, held at Kittur Rani Channamma PG Centre, Belgaum on 19th& 20th Feb 2010.

  • Presented Paper on “Emerging Trends in ICT” at  National Conference on  “Evolutionary trends in Information Technology (CETIT-2011)”, held at Visvesvaraya.

  • Technological University, Belgaum on 21 May 2011.

  • Presented Paper on “Customer Acceptance of Online Banking – A Study of Belgaum City” at International Conference on “Current Experiments & Innovations in Commerce, Management, Languages and Social Science”, held at Smt. Somavva C Angadi, Government First Grade College, K K Koppa on 27 Sept 2014.

  • Presented Paper on “Role of CRM in Indian Banking System” at National Conference  on “Global Business Services: Opportunities and Challenges”, held at Government First Grade College, Khanapur on 30 Sept  2014.

  • Presented Paper on“Electronic – CRM: Challenges and Opportunities in Banking Industry” at  International Conference on “Innovation in Marketing, E-Commerce, Information Technology and Banking (IMEIB-2016)” held at Department of Management Studies, The Oxford College of Engineering, Bengaluru on 7th April 2016.

  • Presented Paper on “A Study of Electronic – Customer Relationship Management Practices in Indian Banking Sector with Special Reference to Belgaum City” at One Day National Seminar on “Interdisciplinary Approaches of Commerce, Management and Social Sciences” held at Government First Grade College, Khanapur, Dist. Belagavi on 9th August 2016.

  • Presented Paper on “Customer Experiences of Electronic – CRM Practices in Banking Sector: An Empirical Study of Belgaum City” at One Day International Conference on “Growth Strategies of Indian Industries and Development for Economic Reforms in India” held at Department of Commerce, Muthayammal Memorial College of Arts & Science, Kakkaveri, Rasipuramon 28th February 2017.

  • Presented Paper on “Customer Experiences of Electronic – CRM Practices Using Digital Communications: An Empirical Study of Banking Sector in North Karnataka” at One Day State Level Seminar on “Information & Communication Technology” held at Smt. Somavva C Angadi, Government First Grade College, K. K. Koppa, Belgaum on 9th March 2017.
   
Articles Published
  • Paper titled “A Study of Viability of E-Commerce in the Insurance Industry – A Special Reference to Belgaum City” published in Research Revolution, Volume – II, Issue – 10, July 2014, ISSN No. 2319 – 300X.

  • Paper titled “E-Learning Tools and Techniques” published in  Kaav International Journal of Science, Engg.& Tech., Vol. 3, Issue 1, Jan 2016,  ISSN No.: 2348-5477.
    Paper titled “Electronic CRM : Challenges & Opportunities in Banking Sector” published in Annual Research Journal of Department of Management Studies, Vol.2 Apr 2016,  ISSN No.: 0254-8755.

  • Paper titled “A Study of Electronic – CRM Practices among Youth in Indian Banking Sector with Special Reference to Belgaum City” published in International Journal of Scientific Research (IJSR), Volume – 6, Issue – 1, January 2017, ISSN No. 2277-8179.  Journal DOI: 10.15373/22778179.

  • Paper titled “Customer Experiences of Electronic – CRM Practices in Banking Sector: An Empirical Study of Belgaum City” published in Aayvagam – An International Journal of Multidisciplinary Research, Vol. 5A, Issue 2, February 2017, ISSN No. 2321 5739.
   
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